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AC Repair in Cane Bay, SC

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South Carolina is one of the most beautiful places in the United States to call home. However, our local weather can be extreme - high temps and thick humidity in the summer and chilly winter weather during cold months. As a local HVAC company in Cane Bay, SC, we know how crucial it is to have a quality HVAC system in your home and experienced technicians to keep it working correctly.

With more than 35 years of serving the Lowcountry, we are proud to be an active part of our local community. As your neighbors, we are here for all of your HVAC needs, whether you need a new AC unit installed this summer or a heat pump replacement this winter. With a reliable team of NATE-certified technicians and decades of experience in our industry, no HVAC project is too big or small for us to handle.

We offer highly competitive pricing and convenient financing options for all of our clients. At the end of the day, our goal is to make it easy and affordable to live comfortably in your home all year long. We are committed to hard work, honesty, and integrity with every service we offer. If you aren't 100% satisfied with our work, we'll do our part to make it right.

Service Areas

Here are just a few of the reasons why homeowners and business owners in South Carolina trust Action Heating & Air Conditioning:

  • We have been serving clients in South Carolina since 1983 - before many of our clients were even born!
  • We provide a wide range of HVAC services for both heating and air conditioning.
  • We are committed to giving our clients the highest quality products and services at affordable prices.
  • As a Carrier® Factory Authorized Dealer, we have the best HVAC units available.
  • We are members of the South Carolina Association of Heating and Air Conditioning Contractors.
  • We are members of our local Chamber of Commerce and the Air Conditioning Contractors of America.

If you need a trusted AC repair company in Cane Bay, know that our team is geared up and ready to help you today. While you browse our website, have a look at just a few of our specialties here at Action Heating & Air Conditioning:

Air Conditioning Repair in Cane Bay, SC

Summers in the Lowcountry are hot, humid, and sticky. After a long day at the beach or downtown with your friends, nothing feels better than kicking back on the sofa while your air conditioning cools you off. On the other hand, nothing feels worse than walking into your home and feeling warm, stale air hit your face. Those who know, know - having your AC go out during a South Carolina summer is no joke. With time, a relatively minor inconvenience can turn into a real health problem.

In situations like these, something has probably gone wrong with your HVAC system. If your AC has stopped working in the middle of summer, it's time to call Action Heating & Air Conditioning right away. Our team of certified HVAC professionals has years of experience repairing and servicing AC equipment. It doesn't matter how old your unit is or what brand you bought - we have the skills to get your home comfort system up and running in no time.

Heating And Air Conditioning Cane Bay, SC
Here are just a few of the AC issues that our talented team can help solve for you:
 Heating And Air Conditioning Services Cane Bay, SC

Air Conditioning Drainage Block

Over time, condensation builds up in your AC equipment because of its cooling process. This accumulated byproduct must be drained regularly, or the increased amounts of moisture can damage your air conditioner's components.

 AC Repair Services Cane Bay, SC

Air Conditioning Refrigerant Leak

Refrigerant is the substance responsible for keeping your home nice and cool in the summer. When refrigerant levels drop due to a leak, it will affect your AC equipment's ability to cool your home. If your HVAC unit isn't blowing cold air, this could be a reason why.

 HVAC Repair Services Cane Bay, SC

Heater Keeps Running

This is a common AC issue in South Carolina and the U.S. in general. Sometimes this problem is fixed by switching your thermostat to "auto." If that doesn't work, you may have a broken thermostat or a wiring issue that needs to be addressed quickly.

 Air Conditioning Cane Bay, SC

Burning Odors

It's normal for your heater to produce a slight burning smell if it hasn't been used in a while. However, if you are experiencing a persistent burning smell during the summer months when your air conditioning is on, it could be a serious problem. Turn off your HVAC system immediately and call our office as soon as possible so that we may send out a technician to diagnose your problem.

 AC Repair Cane Bay, SC

Broken Air Conditioning Compressor Fan

This fan plays an important role in your AC unit's heat transfer process. When your air conditioning fan breaks, your AC equipment won't be able to cool your home off in the summer when it's needed the most.

Our Special Offers

One of our goals as a company is to provide HVAC repair services at fair and competitive prices. In addition, we want you to feel confident about investing in high-quality heating and cooling systems without having to worry a lot about the costs. We make sure to provide honest and accurate quotes and we offer a variety of financing options. We want you to get the best bang for your buck, so here are some special offers.

See Our Offer

If you are experiencing any of the problems above, be sure to hire a professional contractor to fix your issues. For your safety, don't ever try to make HVAC repairs on your own unless you are trained. When the time come to have your air conditioning system repaired, our team of licensed AC technicians will handle all of the hard work on your behalf. That way, you can stay safe and have peace of mind knowing you're in good hands.

Air Conditioning Install in Cane Bay, SC

Your HVAC system works hard all year long. If you have gone years without much maintenance or AC repair, you probably bought a great HVAC unit. However, with constant use and even normal wear and tear, even the highest-quality HVAC systems are prone to malfunctions. Eventually, it will need to be replaced.

If you need an energy-efficient, reliable cooling system for your home or business, you have come to the right place. We have decades of experience installing new AC systems for our clients and can handle any installation project you have. As a Carrier® Factory Authorized Dealer, we have the most top-rated AC systems available in South Carolina.

At Action Heating & Air Conditioning, we know that buying a new air conditioner and installing it can be a huge source of stress. But when you work with us, it doesn't have to be that way. We have made it our mission to make the AC installation process easy and efficient for our customers. That way, they can focus more on living life and enjoying their home while we work hard on their AC install in Cane Bay.

Whether you plan to replace a faulty air conditioning system or need a Carrier unit for your new construction home, we have got you covered. We will work with you directly to find the best fit for your home and budget. We are also happy to answer all of your AC installation questions prior to and during your initial service appointment.

 Heater Repair Services Cane Bay, SC

Common Signs That You Need a New AC Install in Cane Bay, SC

Trying to figure out whether your air conditioner needs to be repaired or replaced can be a tricky decision to make. Most people have a hard time letting things go, and that includes AC units. It can be hard to know when to let go of the old and welcome in the new. To help save you time and make your decision a little easier, keep the following signs in mind. If you find yourself saying, "that sounds like my AC unit," it might be time for a new air conditioning installation.

 HVAC Repair Cane Bay, SC

Strange Noises

Almost all air conditioners make a bit of low-level noise as they warm up and turn off. However, if you hear loud, unusual noises, it might be a sign that your air conditioner's time is coming to an end. Buzzing and rattling noises are often indicators of a loose part. Grinding and whistling noises may mean something more serious is happening. Because these issues won't dissipate over time, it's crucial to have your air conditioner examined if you hear loud, strange noises.

Frequent Repairs

Cane Bay AC repair is essential for keeping your air conditioner working efficiently. Sometimes, however, it makes more sense from a cost perspective to install a replacement system. This is especially true if your repairs are racking up. Some AC experts suggest using the "$5,000 rule" if you're considering a new AC install. Simply multiply the age of your air conditioner by the costs you have been paying to repair your unit. If that amount is over $5,000, it may make more financial sense to install a new air conditioner rather than pay for expensive repairs throughout the year.

Higher Energy Bills

If you notice that your energy bill has significantly increased in price, it could be a sign that your HVAC unit is struggling to cool your home effectively. Try to be mindful of your air conditioner's cooling cycles. If you notice frequent cycles, even in the summer, it could be the reason for your increased energy bill. In these cases, it's best to have an expert test your system to see if a repair or replacement option is best for your family.

Age of Air Conditioning Unit

This sign is a no-brainer and one of the easiest ways to tell if you need to install a new AC system. On average, your HVAC unit will have a lifespan of 12 to 15 years. If your unit is more than ten years old and doesn't have the "pizzaz" that it once had, it might be time to think about installing a new air conditioning unit.

R-22 Refrigerant

Old air conditioners usually require a type of refrigerant called R-22. This substance is very harmful to the environment and has been all but outlawed on newer HVAC systems. If your AC unit is old enough to require R-22, you should give serious thought to replacing your system with a newer, environmentally friendly solution.

Call Action Heating & Air Conditioning Today!

Over our 35+ year history, we have built our reputation on honesty, skilled workmanship, and reasonable pricing. If you are on the hunt for the highest quality air conditioning repair in Cane Bay, SC, give our office a call today.

Call us at 843-875-2993

Protecting Your Investment

Your air conditioning system works very hard every day, all year long to keep your home comfy and cool. Machines that work hard year-round are going to require maintenance and ongoing services to stay operational.

As a family-owned and operated HVAC company in Cane Bay, SC, we know better than anyone how expensive it can be to maintain an AC unit. We know that money doesn't grow on trees. We also understand that finding last-minute resources to fix an air conditioning system can be challenging. That is why we offer extended warranties for your new or existing AC equipment. With an extended warranty from Action Heating & Air Conditioning, you benefit from repairs, replacement, and additional services covered under warranty. That way, you can enjoy your HVAC products as long as possible.

 Heating And AC Services Cane Bay, SC
If you're having second thoughts about purchasing an extended warranty, consider these points:
  • Generally speaking, HVAC equipment lasts anywhere from 10 to 15 years. However, warranties provided by the factory will often expire before the service life of your cooling unit is over. With an extended warranty, your indoor comfort system is covered even if the factory warranty expires.
  • Having an extended warranty on your AC system gives you the chance to project and plan for any HVAC costs. This helps you balance your budget and anticipate expenses so you aren't caught off guard. Having a warranty will also help protect your budget against increases in labor and parts costs due to inflation.
  • If you're thinking of selling your home, having an extended warranty may help raise your home's value. You may also be able to transfer your extended warranty to your new home if you choose to do so.

Latest News in Cane Bay, SC

Business development in Carnes Crossroads, Nexton and Cane Bay

While Charleston's population is booming with new transplants, the Summerville and Goose Creek areas are developing just as quickly to accommodate the area's growth.Summerville is located roughly 45 minutes from Downtown Charleston, serving as the ideal location for folks who want to move close to the city without being directly in the middle of the excitement.Goose Creek is only 35 minutes from Downtown Charleston and is seeing a demographic of young families who hope to live near the city while finding affordable housing and ...

While Charleston's population is booming with new transplants, the Summerville and Goose Creek areas are developing just as quickly to accommodate the area's growth.

Summerville is located roughly 45 minutes from Downtown Charleston, serving as the ideal location for folks who want to move close to the city without being directly in the middle of the excitement.

Goose Creek is only 35 minutes from Downtown Charleston and is seeing a demographic of young families who hope to live near the city while finding affordable housing and nearby employment.

In recent years, both Summerville and Goose Creek have expanded with the development of several master-planned communities that offer housing, lifestyle, retail, dining, outdoor recreation and so much more. These areas have also developed several new businesses, restaurants, workspaces and corporate offices.

As Goose Creek's economy grows and thrives, many new projects and ventures are on the horizon in this Charleston community, specifically in Carnes Crossroads.

According to Post & Courier writer Barry Waldman's piece about new development in Carnes Crossroads, Carnes is now co-owned by Lennar Builders and Boston-based Freehold Communities, with approval to build about 4,500 homes.

This community is technically only a quarter built, with new projects on the way, such as the concept of "agrihood," a working farm and community gardens. Professional farmers will grow and supply produce, herbs and flowers to the community.

In September 2022, the city of Goose Creek announced a plan for growth in the community, including a walkable space for restaurants, offices and a green lawn for town events. Soon, this multi-planned community that is currently primarily residential with some outdoor amenities will expand to be more similar to larger communities like Cane Bay and Nexton.

While there are currently a few dining options available, like East Bay Deli, Steel City Pizza Co., and Mi Fiesta, plenty more options will be coming soon as well.

As for business development in Summerville's large Nexton community, according to Warren L. Wise for the Post & Courier, Atelier Downtown Nexton is a new project coming soon to Nexton, planned by an affiliate of New Jersey-based Sharbell Development on 7.5 acres on Brighton Park Boulevard off of U.S. Highway 17A.

Located in the Nexton community, the project will include multiple two-story buildings up to 18,000 square feet. Office, service and commercial space will be for sale or lease.

In addition, The Hub in Nexton is expanding. This project is a collection of office and commercial buildings under development on Nexton Parkway and Brighton Park Boulevard, and new expansions will include commercial tenants Lombardi's Pizza Kitchen, The Co-op Frosé & Eatery, The Backyard Biergarten, Lowcountry Yoga and children's gym KidStrong.

Big things are also happening over at Cane Bay Plantation in Summerville. Buck Investments, led by Eddie Buck, recently paid $13 million for nearly 45 acres on the northwest corner of the future Fair Winds Boulevard intersection at U.S. Highway 176. The buildout of this section will happen over the next four years.

Cane Bay has also been selling multiple large parcels of land for new housing developments as it expands, and the community is now roughly the size of Spartanburg, South Carolina.

More growth and business developments are coming quickly for these three large, multi-planned communities that are shaping up to be more like cities in their own right.

Overcrowding in Cane Bay has residents concerned for future

Last Tuesday, there was a meeting within the Berkeley County School District to discuss changing attendance lines within the county because of overcrowding in the Cane Bay area. (WCIV)BERKELEY COUNTY, S.C. (WCIV) — Last Tuesday, there was a meeting within the Berkeley County School District to discuss changing attendance lines within the county because of overcrowding in the Cane Bay area.Altho...

Last Tuesday, there was a meeting within the Berkeley County School District to discuss changing attendance lines within the county because of overcrowding in the Cane Bay area. (WCIV)

BERKELEY COUNTY, S.C. (WCIV) — Last Tuesday, there was a meeting within the Berkeley County School District to discuss changing attendance lines within the county because of overcrowding in the Cane Bay area.

Although the measure was not voted on, the problem of overcrowding remains within the area.

Berkeley County as a whole has experienced a 34 percent increase in population over the last decade. That’s the second highest rate of any county in the state.

This is partially due to the popularity of the area’s school system and community. It’s why Cane Bay resident Ashley Hill moved to the area two years ago.

“The reason that I like it here so much is because we have a sense of community and how Cane Bay trails, I get to experience that and golf cars and stuff like that,” Hill said.

But the space has started to become crowded. Since 2010, the Cane Bay population has grown from 1,321 people to 12,362 residents.

Right now approximately 75 percent of the land is permitted for expected build-out.

“They are going up so quickly,” Hill said, “It has grown tremendously. The traffic around here has gotten a lot more aggressive. I believe that even with school days, I mean, just trying to figure out how to get into the elementary school or the middle school because they're so close to each other, it makes it difficult for the people who are trying to go to work.”

Cane Bay currently has 5,941 building permits issued and 510 are under construction.

That means the number of residents may grow even more than the current population of 12,000.

There are also 7,950 entitlements for expected build-out in the Cane Bay area.

So that begs the question: Are Berkeley County officials prepared to deal with the growth in the community?

I took that question straight to Berkeley County Supervisor Johnny Cribb and here was his response:

“In the last several years, there's not a whole lot that we've rezoned or approved, but it's really the entitlements that that are out there.”

Cribb says that he hasn’t approved many building permits during his three years in office. But despite that, there are still thousands of permitted builds that have yet to take place.

So I asked him what his plan for the future was.

“If you look at what's going on in the world right now, anybody pretends to know what's going to happen is they're playing make believe,” Cribb said.

He said that the current market place, partially due to the coronavirus pandemic, has made it hard to predict when build-outs will happen and what the area will look like in the future.

Not satisfied with the answer to my question, I went to other officials to get more answers.

I asked the Cane Bay representative of the Berkeley County Council Caldwell Pinckney about the growth in the community.

He said that council does realize the threat the growth in the area has and it will be dealt with eventually. However, he said it has “not gotten to the point where we have had to sit down and talk about it.”

“Even in the most aggressive scenario, [build-outs are] years away. So two or three years, there's no way you could build out all that out in two or three years,” Cribb said.

When asked if a building moratorium would be considered to slow down some of the developments in Berkeley County ,both Cribb and Pinckney said it wasn’t on the table at this time.

Cribb does say that he believes the main solution, and the focus for him right now, is the roadways around the Cane Bay area.

“You put $65 million to widen 176, $82 million for Nexton I-26 interchange, so people would have their own interchange and doing improvements in the community.” Cribb said, “The biggest thing is, for us, almost three years now I have been relentlessly pursuing what I can control. And it's any new things that come in, and frankly, how can we improve the quality of life for the people that have moved out there who are the ones that created the growth.”

Cribb also said he is working with water and sewer officials to prepare for the influx of houses coming in the area.

One question I did pose to Pinckney was if the county would consider utilizing impact fees to help fund the building of new schools in the Cane Bay area. Pinckney said that he does believe impact fees are in place to an extent, but are not covering the whole budget.

But for residents like Hill, they believe that there is a lot being overlooked which only adds to their concern about the future of Cane Bay.

“I'm concerned with the overpopulation. I do not feel like the county has taken any hasn't thought about with all these, you know, kids that are coming in. Where they're supposed to go.”

Nexton Parkway Extension (Spine Road C) Opens in Cane Bay

Spine Road C was completed by Gulf Stream Construction and funded by the developer, Gramling Brothers. This project included the extension of Nexton Parkway and its associated multi-use pathway into the Cane Bay development; completing the third planned leg of the roundabout on Cane Bay Boulevard near Cane Bay area schools; and improving/installing signage, pavement markings, and pedestrian beacons in and around the roundabout.Spine Road C ties into the U.S. 176/Nexton Parkway Intersection Improvement project, which was completed and ...

Spine Road C was completed by Gulf Stream Construction and funded by the developer, Gramling Brothers. This project included the extension of Nexton Parkway and its associated multi-use pathway into the Cane Bay development; completing the third planned leg of the roundabout on Cane Bay Boulevard near Cane Bay area schools; and improving/installing signage, pavement markings, and pedestrian beacons in and around the roundabout.

Spine Road C ties into the U.S. 176/Nexton Parkway Intersection Improvement project, which was completed and opened to traffic in May 2020. The U.S. 176/Nexton Parkway Intersection Improvement project was constructed by Landmark Construction and funded by the County’s One-Cent Sales Tax Program; Infrastructure Consulting and Engineering (ICE) assisted Berkeley County with project management and inspection of the project.

The U.S. 176/Nexton Parkway Intersection Improvement project consisted of the following work: connecting Nexton Parkway to U.S. 176; improvements and turn lanes on U.S. 176; and the associated intersection signalization. The signals were activated today with the official opening of Spine Road C (Nexton Parkway Extension).

There are also plans to widen U.S. 176 from two to four lanes with dedicated turn lanes, from U.S. 17-A to the intersection of U.S. 176 and Nexton Parkway/Nexton Parkway Extension. Berkeley County Council awarded the contract for this additional project, known as U.S. 176 Widening Phase I, at the Council meeting on June 28.

With the opening of Spine Road C comes a much-needed third access point to enter/exit the Cane Bay community. The County is proud that through our beneficial One-Cent Sales Tax Program—which funded the U.S. 176/Nexton Parkway Extension and intersection improvements—and through the help of developers like Gramling Brothers we can continue to provide the community critical public safety and infrastructure solutions to traffic congestion; and in this case, help make the commute to work and schools in the Cane Bay area both safer and quicker for all citizens. -Johnny Cribb, Berkeley County Supervisor

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– Prepared by the Berkeley County Public Information Office –

This project consists of improvements to approximately four miles of Henry E. Brown Jr. Boulevard, from Liberty Hall Road to U.S. 52. See map attached. The project will increase capacity, improve safety, and provide bicycle and pedestrian accommodations. The roadway will be widened from a two-lane section to three-lane section that includes a multi-use path, raised landscaped medians, painted medians, and dedicated left turn lanes at key intersections within the project limits. Montague Plantation Road will be widened from a two-lane section to a four-lane section with a multi-use path and sidewalk. Additionally, the project will include major improvements to the intersection at U.S. 52, Montague Plantation Road, and Old Mount Holly Road.

On June 28, Berkeley County Council awarded the construction contract to J.R. Wilson Company for approximately $23 million. Seamon Whiteside designed the project; Infrastructure, Consulting and Engineering (ICE) will be providing project management and inspection. The project is expected to take three years to complete and will start with clearing the new road right-of-way, the installation of erosion control devices, and utility relocations. The public is urged to drive with caution throughout the duration of the project.

This improvement project is funded from the 2008 and 2014 One-Cent Sales Tax Referendums. Bids for the project were received on June 16, 2021.

For construction updates, visit www.BuildingBerkeley.com.

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-Prepared by the Berkeley County Public Information Office-

Black Tom Road and Cane Bay Blvd. Connection Opens TODAY

To highlight the role this connection will serve for public safety, the first vehicles to use the extension were a Berkeley County ambulance, a Berkeley County Sheriff’s vehicle, and a fire truck with Whitesville Fire Department (see pictures attached). This crucial connection will allow Berkeley County emergency responders to answer calls of service more efficiently, as well as provide another access point for those in the Cane Bay community.We are gratified that this critical and long overdue public safety and quality of l...

To highlight the role this connection will serve for public safety, the first vehicles to use the extension were a Berkeley County ambulance, a Berkeley County Sheriff’s vehicle, and a fire truck with Whitesville Fire Department (see pictures attached). This crucial connection will allow Berkeley County emergency responders to answer calls of service more efficiently, as well as provide another access point for those in the Cane Bay community.

We are gratified that this critical and long overdue public safety and quality of life project is complete. Facilitating additional access points for the Cane Bay community has been a top concern for my administration, and we expect that a third ingress/egress route will be completed by Gramling Brothers this fall. County Council and I thank Mr. Ben Gramling and the Cane Bay Development team, SCDOT Secretary Christy Hall, State Sen. Paul Campbell, and Rep. Sylleste Davis for their efforts and support. -Berkeley County Supervisor Johnny Cribb

This is another huge step for public safety in the Cane Bay community. The Sheriff’s Office recently opened a substation in Cane Bay. Completing this road project is critical to the safety and well-being of our citizens and deputies. This connection will reduce traffic, allow deputies to more efficiently navigate the area, and better serve the people they’ve been called to protect. –Berkeley County Sheriff Duane Lewis

This connection will play an incredible part in helping Berkeley County EMS more efficiently and effectively provide lifesaving aid. The road will help our team reach the community more quickly and strengthen our mission to provide the highest quality of medical care and transport to people in Berkeley County. – Berkeley County EMS Chief Wendy Lee

Helping this community is the pride and passion of Whitesville Fire Department. Timing is everything in the fire industry and the completion of this project will support our team and our new station in Cane Bay. It will not only provide firefighters an alternative route to reach emergencies but also allow citizens to reap the benefits of quicker response times. -Chief Tim Stephenson

The encroachment permit for the project was approved by South Carolina Department of Transportation (SCDOT) at the end of December 2019. The developer handled and oversaw the timeline of construction for this project.

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– Prepared by the Berkeley County Public Information Office –

Chick-fil-A Announces New Summerville Restaurant, Opening Oct. 20

Restaurant Brings Approximately 120 Full- and Part-Time Jobs to Community, Honors 100 Local Heroes with Free Chick-fil-A Meals for a Year SUMMERVILLE, S.C. (Oct. 17, 2022) – A new Chick-fil-A® restaurant will begin serving the Summerville community on Thursday, Oct. 20, 2022. Chick-fil-A, Inc. has selected Nadia Matson as the independent franchised Owner-Operator of Chick-fil-A Cane Bay. Located at 1726 State Road, in the Cane Bay Shopping Center, Chick-fil-A Cane Bay will be open for di...

Restaurant Brings Approximately 120 Full- and Part-Time Jobs to Community, Honors 100 Local Heroes with Free Chick-fil-A Meals for a Year

SUMMERVILLE, S.C. (Oct. 17, 2022) – A new Chick-fil-A® restaurant will begin serving the Summerville community on Thursday, Oct. 20, 2022. Chick-fil-A, Inc. has selected Nadia Matson as the independent franchised Owner-Operator of Chick-fil-A Cane Bay. Located at 1726 State Road, in the Cane Bay Shopping Center, Chick-fil-A Cane Bay will be open for dine-in, drive-thru and carry-out from 6:30 a.m. to 10 p.m. Monday through Saturday. Guests of Chick-fil-A Cane Bay can place an order for pickup, dine-in or delivery on the Chick-fil-A® App or online. When joining the Chick-fil-A One® tiered membership program, guests receive points on every qualifying purchase, which can be used to redeem available rewards. Visit chick-fil-a.com/delivery to view delivery options in your area. Chick-fil-A Cane Bay joins 20 other Chick-fil-A restaurants serving the wider Charleston market. Locally Owned and Operated As full-time, hands-on leaders in their restaurants and communities, Chick-fil-A Owner-Operators proudly reside in the communities in which they serve. In Summerville, Matson will be responsible for all day-to-day activities of the business, including employing approximately 120 full- and part-time Team Members, serving guests and cultivating relationships with local organizations and businesses. A Ukraine native, Matson immigrated to the United States with her family when she was one year old. Growing up, she worked as a cashier at her parents’ food store, learning the ins and outs of a small business and the importance of servant leadership and hospitality. When her parents sold the store during her high school years, Matson applied to be a Team Member at her local Chick-fil-A restaurant and began her 16-year journey with the company. After serving as a Team Member, she transitioned into a number of leadership positions within the company. She received a college scholarship from Chick-fil-A to attend Bob Jones University in Greenville, S.C., where she studied human resource management. Following graduation in 2011, Matson was selected for Chick-fil-A’s Leadership Development Program, where she would spend the next 27 months living and working in a total of 17 states before being chosen as the Operator of Chick-fil-A Northwoods Mall in North Charleston. Matson, with the support of her husband Jonathan, is thrilled for the new opportunity to open Chick-fil-A Cane Bay in Summerville, the place she has called home for the past four years. “I am so thankful to have had the opportunity to grow as a leader during my years at Chick-fil-A. I am passionate about creating professional development opportunities for my Team Members to thrive,” said Matson. “I look forward to empowering my team to reach their full potential and to be a bright light in the community.” Caring for the Summerville Community In honor of the opening, Chick-fil-A, Inc. will donate $25,000 to Feeding America on behalf of the new restaurant. These funds will be distributed to partners in the greater Charleston area to aid in the fight against hunger. In addition, Chick-fil-A Cane Bay is recognizing 100 local heroes making an impact in the Summerville area by providing them with free Chick-fil-A meals for a year. Matson’s restaurant will be participating in the Chick-fil-A Shared Table™ Program, an initiative that redirects surplus food from the restaurant to local soup kitchens, shelters, food banks and nonprofits in need. Team Member Investment Chick-fil-A Operators are committed to hiring, developing and retaining top talent and providing a positive work environment for people of all ages and backgrounds. Team Members have opportunities for flexible work hours and leadership growth, competitive pay and benefits, hands-on training and mentoring and the chance to apply for scholarships to support their continuing education. Delicious Food; Outstanding Customer Service Chick-fil-A is known for serving customers great-tasting food made with high-quality ingredients, including the original Chick-fil-A® Chicken Sandwich. Made with a real, whole, boneless breast of chicken with no added fillers, the breaded chicken is pressure cooked in fully-refined peanut oil. Chick-fil-A was one of the first in the industry to eliminate chicken raised with antibiotics to ensure guests have an option for high-quality food on the go. To complement the great-tasting chicken, fresh produce is delivered to Chick-fil-A restaurants up to six times a week for the best quality and flavor. The fresh ingredients are raised and grown by farmers who share the company's elevated quality and safety standards, so guests feel good about their meal. For the latest news and updates on Chick-fil-A Cane Bay, visit the local restaurant’s Facebook page. For more information about Chick-fil-A and stories about the Brand’s food, people and customers across the country, visit chick-fil-a.com.

About Chick-fil-A, Inc.Atlanta-based Chick-fil-A, Inc. is a restaurant company known for the Original Chick-fil-A® Chicken Sandwich and signature hospitality. Represented by more than 170,000 Team Members, Operators and Staff, Chick-fil-A® restaurants serve guests freshly prepared food at more than 2,700 restaurants in 48 states, Washington, D.C., Puerto Rico and Canada. The family-owned and privately held restaurant company was founded in 1967 by S. Truett Cathy and is committed to serving the local communities in which its franchised restaurants operate. Known for its leadership and growth opportunities, in 2022 Chick-fil-A was named a Best Employer in America by Forbes and a top company for career opportunities for Black employees by Glassdoor. The company was also awarded the Employee’s Choice by Glassdoor honoring top CEOs and was named a Culture 500 Culture Champion in 2020. A leader in customer service, Chick-fil-A was named QSR magazine’s Drive-Thru Restaurant of the Year in 2021. More information on Chick-fil-A is available at www.chick-fil-a.com and @ChickfilANews.

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